Conditions of Use

Welcome to our online store! We provide our services to you subject to the following conditions. If you visit, shop or use this website you accept these terms and conditions. You also acknowledge that any use of this website including any transactions you may make are subject to our terms and conditions as specified below and as specified within our other policies including; Privacy Policy, Returns and Exchanges, Secure Shopping and Shipping Information.

Please click on the below links to view our other policies:

Privacy Policy – Click Here
Returns & Exchanges – Click Here
Shipping & Collection – Click Here
Secure Shopping – Click Here

Please note: We reserve the right to change these Conditions of Use at any time and without notice. It is your responsibility to ensure you review and understand these conditions on each occasion you use this website. Use of this website confirms your understanding and acceptance of our website policies including; Conditions of Use, Privacy Policy, Returns and Exchanges, Secure Shopping and Shipping Information.


Electronic Communications

When you visit Pet Accessories Warehouse or send emails to us, you are communicating with us electronically. In doing so you consent to receive communications from us electronically. We will communicate with you via email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



All content found on this website such as text, graphics, logos, buttons, images, audio, data downloads and software is the property of its content suppliers and protected by Australian and International copyright laws. The compilation of all content on this website is the exclusive property of Pet Accessories Warehouse, with copyright authorship for this collection by Pet Accessories Warehouse, and protected by Australian and International copyright laws. Any custom code technologies, scripts or code segments are solely owned and copyrighted by Pet Accessories Warehouse.



You acknowledge that all material published or appearing on the Website, including but not limited to designs, logos, graphics, images, icons, photographs, typefaces, software, data, information, pictures, and other materials, including all third party content and user generated content is the sole property of Pet Accessories Warehouse. The Content may not be reproduced, published or transmitted without prior written consent from the Owner. Infringement of copyright, trademark and/or other intellectual property rights may result in civil and/or criminal penalties.

All other trademarks not owned by Pet Accessories Warehouse that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pet Accessories Warehouse.


Product Descriptions & Product Images

Pet Accessories Warehouse attempts to provide information as accurately as possible, however Pet Accessories Warehouse does not warrant that information provided such as product descriptions, images or other content used on this website is accurate, complete, reliable, current or error-free.

If a product offered by Pet Accessories Warehouse is not as described, your sole remedy is to return it in an unused condition for exchange or refund. Pet Accessories Warehouse has the right to refuse refund or exchange based on inaccurate information, or if the returned product has been opened, used or damaged in any way.



You agree and acknowledge that where the Website sets out Third Party Information, that Third Party Information is being made available by us to you as a free service. Whilst we will not knowingly provide incorrect information, any reliance on Third Party Information is entirely at your own risk.



If any portion of the Conditions of Use are deemed to be invalid, illegal or unenforceable, that will not affect or impair the validity, legality or enforceability of the remaining terms and those remaining terms shall remain in full force and effect.


Applicable Law

These Terms, and your use of the Website shall be governed by the laws in existence in Australia. Any claim(s) related to, its constituents, and/or services provided by Pet Accessories Warehouse shall be governed by the laws of the state of Queensland and you agree to submit to having the matter dealt with in a court within Queensland, Australia.



Questions regarding our Conditions of Use, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link, found below, or alternatively you can email us directly.